Legal Contact & Dispute Resolution

📩 Legal Contact & Dispute Resolution

Version 1.0 Effective Date: April 2025 Issuer: MYSTARD S.A. de C.V.

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🧾 1. Legal Entity Information

• Legal Name: MYSTARD S.A. de C.V.

• RFC: MYS200610FD1

• Country of Incorporation: Mexico

• Legal Address: Diagonal 70 Sur MZA 253, Lote 2, Colonia Ejidal, Playa del Carmen, Quintana Roo, Mexico

• Primary Email for Legal Matters: [e-mail]

All legal and compliance correspondence must be addressed to the Legal Department.

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⚖️ 2. Jurisdiction & Governing Law

All contractual agreements — including the Token Subscription Agreement (TSA), DAO Constitution, and Terms of Service — are governed by:

• The laws of the United Mexican States

• The local jurisdiction of Solidaridad, Quintana Roo, Mexico

By participating in MUY Token, you acknowledge that any legal dispute must be resolved within this applicable legal framework.

We are committed to fair, constructive, and respectful conflict resolution — and ideally resolving any concern before it reaches formal legal action.

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🤝 3. Dispute Resolution Process

If you have a complaint, disagreement, or dispute related to:

• Your token purchase or wallet whitelisting

• Distribution delays or calculation concerns

• DAO participation or voting eligibility

• Terms of any signed agreement or document

We invite you to follow this clear three-step resolution pathway:

🔹 Step 1: Direct Contact

Please email [e-mail] with:

• Your full legal name

• Your whitelisted wallet address (if applicable)

• A clear description of the issue or complaint

• Any supporting documentation or screenshots

You will receive a confirmation email within 2 business days, and a detailed written response within 10 business days.

🔹 Step 2: Mediation Option (if necessary)

If direct communication does not resolve the issue, both parties may agree to:

• Participate in mediation through a neutral third-party mediator

• Mediation may be conducted in-person (in Quintana Roo) or remotely via video conferencing or international mediation platforms

This step is optional, but highly encouraged to save time, costs, and protect goodwill.

🔹 Step 3: Formal Legal Action

If no resolution is achieved, either party may:

• Pursue formal legal proceedings in the local courts of Solidaridad, Quintana Roo, Mexico

• Rely on the applicable laws of Mexico to address the claim

Note: All participants agree to this exclusive jurisdiction as part of the MUY Token ecosystem and TSA acceptance.

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🧠 4. Regulatory Cooperation

If you are a licensed regulatory body, legal counsel, or compliance officer:

• We respond to all formal requests within applicable legal deadlines

• Please direct all inquiries to: [e-mail]

We are committed to full transparency and active cooperation with:

• Mexican financial regulators (e.g., CNBV, SAT)

• Canadian securities commissions

• EU financial authorities

• Other relevant jurisdictions depending on our investor base

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💬 5. Final Note

We are not just a token project. We are a structured platform backed by real estate, real law, and real professionals.

If you ever feel uncertain, confused, or concerned — reach out.

There’s a real team and a real human on the other side of every message. We’re here to listen, resolve, and protect your experience as a valued member of the MUY Token community.